Legal
Privacy Policy
Your privacy is important to us. This policy explains what we collect, why we collect it, and how we protect it.
VertexEase Privacy Policy
This Privacy Policy describes how VertexEase (Pty) Ltd collects, uses, and shares information when you use our websites, applications, and services.
Overview
When you use our services, you trust us with your information. This Privacy Policy explains what data we collect, why we collect it, and what we do with it. Please read it carefully.
Information Collection
We collect information to provide better services to all our users. We collect information in the following ways:
- Information you give us: For example, when you sign up for an account, we may ask for personal information such as your name, email address, phone number, or billing details.
- Information from your use of our services: We collect information about the services you use and how you use them (e.g. pages visited, interactions, device/browser signals).
How We Use Information
We use the information we collect to provide, maintain, protect, and improve our services, develop new features, and keep our users safe. We may also use your data for product updates and operational communications.
Information We Share
We do not share personal information with companies, organizations, or individuals outside of VertexEase except in the following circumstances:
- With your consent: We share information when you explicitly agree.
- For external processing: We may share information with trusted service providers who process it on our behalf, under confidentiality and security obligations.
- For legal reasons: We may disclose information if required to comply with applicable law, regulations, legal process, or enforceable governmental requests.
Cookies Policy
Our website may use cookies to enhance user experience, analyze site usage, and improve performance. Cookies are small text files stored on your device. You can control cookies via your browser settings.
Security & Safety
We work to protect users from unauthorized access, alteration, disclosure, or destruction of data. We implement appropriate technical and organizational measures to maintain the security of your information.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. You may request deletion of your personal data, subject to legal obligations that require retention.
Your Rights
You may have the right to access, update, or delete personal information we hold about you, and to request a copy of your data. To exercise your rights, contact us at support@vertexease.com.
Changes to This Policy
Our Privacy Policy may change from time to time. We will post changes on this page and, if changes are significant, we may provide more prominent notice.
Contact Us
If you have any questions or concerns about this Privacy Policy, contact us: